Diseño de una fuerza laboral polifuncional para el sector servicios :caso aplicado a la industria del retail
Summary
dissertation-thesis
About
César Henao Botero is an Industrial Engineer from the Universidad Nacional de Colombia, with a Master's and Ph.D. in Engineering Sciences from the Pontificia Universidad Católica de Chile. His research focuses on two main areas: (i) Industrial Engineering, developing optimization models for task and shift scheduling for multiskilled staff in uncertain conditions, incorporating labor flexibility, preferences, and diversity, contributing to SDGs 8 (decent work and economic growth) and 9 (industry, innovation, and infrastructure); (ii) Transportation Engineering, specializing in active and sustainable mobility, public and freight transport, supporting SDGs 10 (reduced inequalities) and 11 (sustainable cities and communities). Currently, he is a professor and researcher in the Department of Industrial Engineering at Universidad del Norte, where he coordinates the Master's and Doctoral Programs in Industrial Engineering. He also leads the Productivity and Competitiveness Research Group and is part of TRANVIA, both classified at level A1 by Minciencias. He is affiliated with academic societies such as MCDM, PANAMSTR, RAM, and ASOCIO. He has led and participated in externally funded research projects and published numerous articles in high-impact journals, including IJPE, CAIE, JORS, MBE, TR-PA, and Transport Reviews, among others.
Work
Universidad del Norte
|Assistant Professor / Coordinator of the Master's and Doctorate Programs in Industrial Engineering
Colombia
→
Shift SpA, Spin off del DICTUC S.A.
|Innovation Engineer
Chile
→
Rymel S.A.S.
|Industrial Engineer
Colombia
→
Education
Pontificia Universidad Católica de Chile
Chile
→
PhD, MSc in Transport and Logistics
Massachusetts Institute of Technology
United States of America
→
Visiting Student, Doctoral Internship
Universidad Nacional de Colombia Sede Medellín
Colombia
→
Industrial Engineer
Publications
Improving the Robustness of Retail Workforce Management with a Labor Flexibility Strategy and Consideration of Demand Uncertainty
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Ssrn
Summary
other
Optimizing Retail Staffing: Multiskilling Levels in Personnel Scheduling Under Uncertain Demand
Published by
Lecture Notes on Data Engineering and Communications Technologies
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book-chapter
Exploring sustainable workforce management: Trends, solution approaches, and practices
Published by
Evolution and Trends of Sustainable Approaches
Summary
book-chapter
Exploring sustainable workforce management: Trends, solution approaches, and practices
Published by
Evolution and Trends of Sustainable Approaches
Summary
journal-article
Robust Optimization Model Solving an Annual Multiskilled Staffing Problem for Retail Industry
Published by
NETWORKING COMMUNICATION AND DATA KNOWLEDGE ENGINEERING, VOL 1
Summary
journal-article
When should shelf stocking be done at night? A workforce management optimization approach for retailers
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Computers and Industrial Engineering
Summary
journal-article
A benchmark dataset for the retail multiskilled personnel planning under uncertain demand
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Data Science
Summary
journal-article
Annualized Hours, Multiskilling, and Overtime on Annual Staffing Problem: A Two-Stage Stochastic Approach
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journal-article
Multiskilled personnel assignment with k-chaining considering the learning-forgetting phenomena
Published by
International Journal of Production Economics
Summary
journal-article
Planning Annualized Hours with Flexible Contracts
Published by
Lecture Notes on Data Engineering and Communications Technologies
Summary
book-chapter
A two-stage stochastic optimization model for the retail multiskilled personnel scheduling problem: A k-chaining policy with k ≥2
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Mathematical Biosciences and Engineering
Summary
journal-article
Multiskilled personnel assignment problem under uncertain demand: A benchmarking analysis
Published by
Mathematical Biosciences and Engineering
Summary
journal-article
Solving a staffing problem with annualized hours, multiskilling with 2-chaining, and overtime: A retail industry case
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Computers and Industrial Engineering
Summary
journal-article
Influence Of Academic Education Imparted In Basic Sciences On The Scientific Reasoning Skills Of Engineering Students
Published by
9th Research in Engineering Education Symposium and 32nd Australasian Association for Engineering Education Conference, REES AAEE 2021: Engineering Education Research Capability Development
Summary
conference-paper
Benefits of Multiskilling in the Retail Industry: k-Chaining Approach with Uncertain Demand
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Communications in Computer and Information Science
Summary
conference-paper
Benefits of Multiskilling in the Retail Industry: k-Chaining Approach with Uncertain Demand
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Communications in Computer and Information Science
Summary
journal-article
Impact of Labor Productivity and Multiskilling on Staff Management: A Retail Industry Case
Published by
Communications in Computer and Information Science
Summary
conference-paper
Impact of Labor Productivity and Multiskilling on Staff Management: A Retail Industry Case
Published by
Communications in Computer and Information Science
Summary
journal-article
Influence Of Academic Education Imparted In Basic Sciences On The Scientific Reasoning Skills Of Engineering Students
Published by
Research in Engineering Education Symposium & Australasian Association for Engineering Education Conference
Summary
conference-paper
Two-Stage Stochastic Optimization Model for Personnel Days-off Scheduling Using Closed-Chained Multiskilling Structures
Published by
Communications in Computer and Information Science
Summary
conference-paper
Two-Stage Stochastic Optimization Model for Personnel Days-off Scheduling Using Closed-Chained Multiskilling Structures
Published by
Communications in Computer and Information Science
Summary
journal-article
Using the k-Chaining Approach to Solve a Stochastic Days-Off-Scheduling Problem in a Retail Store
Published by
Communications in Computer and Information Science
Summary
conference-paper
Using the k-Chaining Approach to Solve a Stochastic Days-Off-Scheduling Problem in a Retail Store
Published by
Communications in Computer and Information Science
Summary
journal-article
Developing an urban bikeability index for different types of cyclists as a tool to prioritise bicycle infrastructure investments
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Transportation Research Part A: Policy and Practice
Summary
journal-article
Dataset for solving a hybrid flexibility strategy on personnel scheduling problem in the retail industry
Published by
Data in Brief
Summary
journal-article
Efficient shift scheduling with multiple breaks for full-time employees: A retail industry case
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Computers and Industrial Engineering
Summary
journal-article
Urban walkability considering pedestrians’ perceptions of the built environment: a 10-year review and a case study in a medium-sized city in Latin America
Published by
Transport Reviews
Summary
journal-article
Multiskilled workforce management by utilizing closed chains under uncertain demand: A retail industry case
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Computers and Industrial Engineering
Summary
journal-article
Hybrid flexibility strategy on personnel scheduling: Retail case study
Published by
Computers and Industrial Engineering
Summary
journal-article
Programación simultánea de buses y conductores: caso de estudio en Transantiago, Chile
Published by
Revista CEA
Summary
journal-article
Real-time recovering strategies on personnel scheduling in the retail industry
Published by
Computers and Industrial Engineering
Summary
journal-article
Programación simultánea de buses y conductores: caso de estudio en Transantiago, Chile
Published by
Revista CEA
Summary
journal-article
Multiskilling with closed chains in a service industry: A robust optimization approach
Published by
International Journal of Production Economics
Summary
journal-article
The impact of multi-skilling on personnel scheduling in the service sector: A retail industry case
Published by
Journal of the Operational Research Society
Summary
journal-article